Acceptable Use Policy

This Acceptable Use Policy (“AUP”) sets out activities that are prohibited when using the Spondula platform. This policy supplements our Terms of Service and applies to all users.

1. Prohibited Activities

You may not use Spondula to:

• Engage in, facilitate, or promote money laundering, terrorist financing, or sanctions evasion.
• Conduct fraud, phishing, identity theft, or impersonation of another person or entity.
• Buy, sell, or transfer proceeds of illegal activity, including but not limited to drug trafficking, human trafficking, weapons trade, or child exploitation.
• Evade tax obligations or use the platform to conceal taxable income.
• Operate pyramid schemes, Ponzi schemes, or other fraudulent investment structures.
• Send unsolicited messages (spam), harass other users, or transmit offensive, threatening, or hateful content through the chat feature.
• Attempt to gain unauthorised access to other users' accounts, wallets, or personal data.
• Exploit vulnerabilities, reverse-engineer, or interfere with the security or operation of the Service.
• Create multiple accounts to circumvent limits, bans, or verification requirements.
• Use the Service in any way that violates applicable laws in your jurisdiction.

2. Transaction Limits and Monitoring

To protect our users and comply with regulatory requirements, we monitor transaction patterns for suspicious activity. Unusual patterns may trigger additional verification requests or temporary holds. This monitoring is automated and does not involve manual review of your personal messages.

3. Reporting Violations

If you become aware of any violation of this policy, please report it to abuse@spondula.com. We take all reports seriously and will investigate promptly.

4. Enforcement

Violations of this policy may result in:

• Warning or temporary restriction of account features.
• Permanent suspension of your account.
• Reporting to relevant law enforcement or regulatory authorities.
• Civil or criminal legal action where appropriate.

We reserve the right to take any action we deem necessary to protect the integrity of the platform and the safety of our users.

5. Changes

We may update this policy at any time. Changes take effect upon posting. Continued use of the Service constitutes acceptance.

6. Contact

Questions? Contact legal@spondula.com.