The call used to come before the money

Ngozi is 67. She runs a fabric stall in a market town in Anambra State, Nigeria, and has done so for thirty-one years. She has never owned a bank account. The nearest branch is forty minutes away on a good day, the minimum balance is more than she keeps liquid at any one time, and the paperwork required when she tried to open one — seven years ago, the one time she tried — sent her home with a list of documents she did not have and instructions to come back when she had them. She never went back.

Her son Emeka has lived in London for eleven years. He sends money every month. For most of those eleven years, it went to a Western Union agent in the town near her market. The agent would call when the money arrived. Ngozi would close the stall, take a motorbike taxi to the agent's shop, show her ID, and collect cash. The journey took two hours out of her working day. The agent took a cut. The exchange rate on the collection was not the rate Emeka had seen when he sent. The money arrived, but it arrived less than it left, and later than Emeka had been told it would.

This is a story about what changes when the infrastructure does.

The notification she has been waiting for

There are approximately 1.3 billion adults worldwide without a financial account of any kind (World Bank, Global Findex Database, 2025). Of those 1.3 billion, roughly 900 million own a mobile phone (World Bank, Global Findex Database, 2025). Ngozi is one of the 900 million. She has had a smartphone for four years — her daughter bought it for her — and she uses it every day: for calls, for photos of her grandchildren, and for a WhatsApp group where her stall neighbours share market prices from other towns.

What she has not been able to use it for, until recently, is receiving money. The mobile-money platforms that work well in Nigeria require a SIM registered to a network with the right agent coverage. The bank transfer option requires a bank account. The informal hawala system her neighbour uses is faster but entirely opaque on the rate and the cut. The phone was the most modern thing Ngozi owned. It was not connected to the financial system in any meaningful way.

On Spondula, Ngozi claims a Shandle. She chooses Sngozi — her name, preceded by the mark that makes it a payment address on the global network. She tells Emeka the handle. That is the whole setup. There is no account number to share, no bank code, no form to fill, no branch to visit.

What the send looks like from London

Emeka opens the app. He types Sngozi. He confirms the amount in GBP-S. He sees the exchange rate — a flat 0.2% spread, shown before he confirms — and hits send. The money leaves his wallet and arrives in his mother's wallet before the confirmation has faded from his screen.

Ngozi's phone lights up. Not with a call from an agent telling her to come and collect. With a notification from the Spondula app telling her the money has arrived. She checks the balance. It is there. All of it. The amount Emeka sent, converted at the rate shown, nothing taken out on arrival.

She does not close the stall. She does not take a motorbike taxi. She does not wait for a call that might come at an inconvenient time. She checks the phone, confirms the balance, and goes back to serving her next customer.

The last mile

When Ngozi needs the money in cash — for the market, for the household, for anything that does not accept a digital wallet — she walks five minutes to the Spondula Partner Location near her stall. A Local Operator in her town runs the access point from a small shop that also sells mobile credit and household goods. She hands over her phone, confirms the amount she wants to convert, and receives naira in exchange.

The Partner Location is the last mile that makes the global network local. Ngozi does not need a bank account because the network was designed to work without one. The phone is the account. The handle is the address. The Local Operator is the cash-out point. The whole chain works, and none of it requires Ngozi to present the documentation that turned her away from the bank branch seven years ago.

The gap between the 1.3 billion adults without a bank account and the financial system is not a gap in desire, or in trustworthiness, or in technical capability. It is a gap in infrastructure. Spondula is built to close it from the receiving end as well as the sending end.

What Emeka notices

The difference Emeka notices is not primarily the cost or the speed, though both are better. It is the call he no longer gets. The one where Ngozi asks whether he sent it yet. The one he makes on Friday afternoon to check if it arrived. The low-grade weekly loop of uncertainty — sent but not confirmed, confirmed but not collected, collected but the amount was different — is gone. He sends. She receives. The call that follows is not about the money. It is about her grandchildren, the market, the neighbours, the fabric she found at a good price last week.

That is what "anyone can receive" means in practice. Not a feature or a use-case category. A Friday phone call that is about something other than whether the payment arrived.

Spondula is pre-launch. The network is being built for the Ngozis and the Emekas — for every receiving side that has been excluded by infrastructure that was never designed for them, and for every sending side that has spent too long managing the uncertainty of whether it arrived. The waitlist is where both sides come in. No bank account required.

Spondula is a global payments network. It is not a bank, exchange, investment platform, or broker. Availability, pricing, and Operator coverage vary by country. Bitcoin rewards depend on real network activity and are not guaranteed. See our terms and conditions for full details.

She doesn't have a bank account. She can still receive your money.

The notification she has been waiting for

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